Return and refund policy for Donnie's Dots Products:
For any undamaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 14 days of the date you receive the product, and we will exchange it or offer a refund based upon the original payment method. Also, please note the following: (i) Products can be returned only in the country in which they were originally purchased; and (ii) the following products are not eligible for return: [list of items]: A water bottle.
Refund Policy of Events/Services:
Donnie's Dots is committed to providing the best experience to their clients/participants. Our services and events include the following but not limited to, free phone and email consultations, free promotional events/services, and quotes to devise a unique development plan to ensure that the services/events offered are a great match for our client/participant. As a result, Donnie's Dots does not offer refunds, only a credit/rescheduling of that service/event. Refunds will be issued ONLY if the event/service is canceled not postponed.