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Pricing & Refund Policy

Pricing/Charges/ Fees


When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.


Our website displays the prices for all our events, services, and products. In case you need personalized payment plans, services or packages, we will provide a price quote before your private consultation. If you are happy with the consultation and decide to proceed, we will send you an invoice shortly after deducting your $50 private consultation fee; this deduction only applies to those who paid for this separate service. For those who have payment plans, a partial payment will be due upon receipt, while others will be required to make full payment before the coaching or consulting session.Please note that we reserve the right to change our prices for services, events, or products at any time, and we will correct any pricing errors that may inadvertently occur.


Donnie's Dots retains the right to charge an additional fee of $75 for every extra request or change made by the client after the two rounds of changes have been completed. The fee for the services and any other charges you may incur in connection with your use of the service, such as taxes and possible transaction fees, will be charged on an as-needed basis. All payments and outstanding balances must be cleared before the final product or service is delivered to the client.

 

Return and Refund for Products


For any undamaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 14 days of the date you receive the product, and we will exchange it or offer a refund based upon the original payment method. In addition, please note the following: (i) Products can be returned only in the country in which they were originally purchased; and (ii) the following products are not eligible for return: [list of items]: Water bottle.

Refund for Services/Events

Donnie's Dots LLC withheld nothing in creating this service for you. We provide a variety of opportunities for prospective clients to experience our company. Therefore, we do not offer refunds on services and events. We have created this policy so that we are both accountable for your success. We are here to support you every step of the way! If you have any questions about the services that are offered, we want to make sure to answer them before you sign up. Please email us any questions at Donnie@Donniesdots.com so that we can make sure this is a good fit for you. 

If the Facilitator of Donnie's Dots has notified the Client{s} or Participant{s} via email of a cancelled/postponed service/event, the client/ participant has the option to either reschedule or receive a full refund.

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